Returns and Refunds

Refund Policy
We give you a 30 Day Moneyback Guarantee. Make returns and refunds easy no hassles, no worries. Simply contact us to inform us.

Return Policy
You have 30 days to return an item from the date you received through delivery. Items must be in resealable condition to receive a refund. 

Expect refunds to be processed 7 days after returned item is received

Return Shipping
Customers are responsible to pay for shipping returns. Please ship to this address:

All Returns should be shipped to this address:

The Message Store
1 E Erie St
Chicago, IL 60611

Tracking Order
Once your order is placed. You’ll receive a link to your tracking number so you can track your purchase.

Shipping
Products generally arrived 5-12 business days after purchase. Depending on the items and specialty of products some items may take longer. The shipping date will be specified before purchased. If there are any shipping changes we will inform you.

If you have any questions don't hesitate to contact us: